Privacy Policy

PrimePath Solutions ("Company," "we," "us," or "our") is committed to protecting the privacy of every individual who visits our website or engages with our event planning services. This Privacy Policy explains in detail how we collect, use, store, share, and protect personal information submitted through our website located at primepathsolutions.com and through direct communications with our business. By using our website or contacting us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information in a variety of ways depending on how you interact with our website and services. The categories of information we may collect include:

a. Information You Provide Directly

• Full Name: Collected when you submit a consultation request, contact form, or service inquiry.
• Email Address: Used for correspondence, confirmation of inquiries, and service-related communications.
• Phone Number: Collected so we may contact you to discuss your event needs and schedule consultations.
• Event Details: Information about your planned event including type, date, location, guest count, and budget range.
• Messages and Notes: Any written content you submit through our contact or inquiry forms.
• Mailing Address: Collected when required for service agreements or correspondence.

b. Information Collected Automatically

• IP Address: Logged automatically by our web server for security and diagnostic purposes.
• Browser Type and Version: Collected to help us optimize website performance across different devices and browsers.
• Operating System: Used to understand the technical environment our visitors use.
• Referring URLs: Information about websites that directed you to our site.
• Pages Visited and Time Spent: Used to understand how visitors navigate our website and identify areas for improvement.
• Device Information: Including device type (desktop, mobile, tablet) and screen resolution.

c. Cookies and Tracking Technologies

Our website may use cookies — small text files stored on your device — and similar tracking technologies such as web beacons and analytics pixels. These tools help us understand how visitors use our website, remember your preferences, and improve overall website functionality. You may configure your browser to refuse cookies, but doing so may affect your ability to use certain features of our website. We do not use cookies to collect sensitive personal information or to track your activity across unrelated third-party websites.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• Responding to Inquiries: To reply to consultation requests, questions, and messages submitted through our website or by direct contact.
• Providing Event Planning Services: To deliver the services you have requested, including planning, coordination, and vendor management.
• Scheduling Consultations: To arrange and confirm meetings, calls, and site visits related to your event planning needs.
• Service Updates and Communication: To send you updates related to your event, planning progress, vendor confirmations, and scheduling changes.
• Business Records: To maintain accurate records of client engagements, service agreements, and completed events for internal business purposes.
• Website Improvement: To analyze website usage patterns and improve the content, structure, and functionality of our site.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes when required.
• Security: To detect, prevent, and respond to fraud, unauthorized access, or other security threats.

We do not use your personal information for unsolicited marketing communications without your consent. If you receive a communication from us that you did not expect or do not wish to receive, please contact us immediately and we will address your request promptly.

3. How We Share Your Information

PrimePath Solutions does not sell, rent, trade, or otherwise transfer your personal information to third parties for their own marketing or commercial purposes. We may share your information only in the following limited circumstances:

• Trusted Service Vendors: We may share relevant event details with vendors and service providers directly involved in planning and executing your event — such as caterers, photographers, florists, or rental companies — but only to the extent necessary to deliver the services you have requested.
• Business Operations: We may share information with professional advisors, accountants, or attorneys who assist us in operating our business, subject to confidentiality obligations.
• Legal Requirements: We may disclose personal information when required to do so by law, court order, subpoena, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfer: In the event that PrimePath Solutions is acquired by, merged with, or transferred to another entity, your personal information may be transferred as part of that transaction. We will notify you of any such change and the new entity's privacy practices.

4. Data Security

We take the security of your personal information seriously and implement commercially reasonable technical and organizational safeguards to protect it from unauthorized access, disclosure, alteration, and destruction. These measures include secure data storage practices, restricted access to personal information within our organization, and regular review of our data handling procedures.

However, please be aware that no method of electronic transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. If you have reason to believe that your information has been compromised, please contact us immediately at billyfarmer8476@yahoo.com or 681-331-4496.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including maintaining business records, providing ongoing services, and complying with legal obligations. When personal information is no longer needed, we take reasonable steps to securely delete or anonymize it. Client records related to events we have planned may be retained for up to seven (7) years for business and legal purposes.

6. Your Rights and Choices

You have certain rights with respect to the personal information we hold about you. These include:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete personal information.
• Right to Deletion: You may request that we delete your personal information, subject to any legal obligations we have to retain it.
• Right to Opt Out: You may opt out of receiving non-essential communications from us at any time by contacting us directly.
• Right to Withdraw Consent: Where we process your information based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or other online resources. This Privacy Policy applies only to our website and our business practices. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any websites you visit through links on our site.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete that information. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: